Managed Services

managed-services

Your outsourced IT department

  • Get a months free support
  • We learn what level of support your business and users actually need
  • Say goodbye to legacy contracts based on hardware
  • Hello new relationship with Zenos Technology managed services

Why Choose Zenos Technology?

Our expert specialists provide your organisation with hassle free IT support. We help you control your technology expenses, stay focused on your business, prepare for the unexpected and meet security and compliance requirements. IT is only a very small part of the puzzle. With Zenos managed services you will get that single point of contact you can trust. As technology consultants, we can help with all the technology a business needs to thrive.

We go above and beyond

We help organisations who are having issues with their current IT supplier, have grown to the point a one man band can’t provide the level of support needed and companies that have skills gaps in their current team. In any situation, we always provide the highest level of customer service. We treat all our clients as though it’s our own business. That’s the level of care you receive with us.

Remote Helpdesk

Most technical issues can be resolved quickly and promptly by our helpdesk team. We use secure remote access software to help with any technical issues.

On-site engineering

We have engineers throughout the UK who can offer efficient on-site help and assistance when required. This includes emergency cover in the event of a major system failure.

Daily checks

We check your systems daily to make sure everything is running as it should. Any issues identified are quickly dealt with by our technical team.

Optional extras

To fully tailor our service to your business, we can offer some of the following additional features:

  • 24/7 helpdesk support
  • IT manager support
  • Training
  • Regular site visits
  • Security testing and audit